If you experience problems with your iPhone or iPad , you may have to restore it to factory settings. An iPad and restore iPhone is via the device itself, unfortunately it can happen that this way is not possible.
If you cannot restore your iPhone or iPad via the device itself, you must do this via a computer or Mac. Since macOS Catalina you have to use Finder for this, previous version of macOS or on a PC this can be done using iTunes following these steps . To restore your iDevice you also need a USB to lightning cable to connect.
Restore iPad or iPhone via Finder
- Connect your iPhone, iPad or iPod to your Mac
- Unlock your iDevice and confirm the pairing
- Open Finder
- Search for your iDevice in the “Locations” sidebar
- Click on this and the overview will immediately open
Can’t see your iPhone or iPad in Finder? Then check out this solution .
On the right side of the window, all kinds of information about your iOS device will appear. The restoring your iPhone or iPad you can do by clicking the “Restore iPhone / iPad ‘button and follow the steps on the screen.
If the recovery does not work through this way, you can still recover through DFU mode or recovery mode , how you can read here in detail.