If you have multiple Apple devices such as an iPhone, iPad, Mac or Apple Watch, you can ‘continue’ with a particular task using Handoff. An example of this is, when you are composing an email on your iPhone, you can continue on your Mac with this clever new feature. Unfortunately, Handoff may not work.
Although everything is automatic, the smart function may not work properly. For example, a number of conditions must be observed, and if this is not the case, the function will not work. We explain what these conditions are and what you can do to solve the problem.
Before you get started with the solutions below, it is advisable to check whether all devices meet the conditions. To use Handoff, your devices must meet the Continuity system requirements. You can find an overview of all devices here.
In addition, you must be signed in with the same Apple ID on all devices and Wi-Fi, Bluetooth and Handoff must be turned on.
Solution when Handoff is not working
- iPhone or iPad: Settings ▸ General ▸ AirPlay and Handoff ▸ turn ‘Handoff’ off and then back on
- Apple Watch: Apple Watch application for the iPhone ▸ My Watch ▸ General ▸ switch the option ‘Enable handoff’ off and then on again
- Mac: ▸ System Preferences ▸ General ▸ uncheck the option ‘Allow Handoff between this Mac and your iCloud devices’ and then turn it back on
If the above solutions don’t help and you have checked that Wi-Fi, Bluetooth and the same Apple ID is active on the devices, there is only one solution left. It’s best to restore iCloud on all devices. You then force the link between all your devices and hopefully, Handoff will work again.